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Privacy Policy

Own a Holiday Home is committed to protecting your privacy. By using the website, you consent to the collection and use of information by Own a Holiday Home Ltd in the ways described below.

Information Requests

Following requests for information we may hold personal information about you which we may use for marketing and research purposes and also to help us develop our website, products and services. These details include where applicable, name, address, email address, telephone number and any marketing information deemed necessary.

We take full responsibility for ensuring the security of these details and will not keep your personal information for longer than is necessary. We will aim to keep your information up to date, but also rely on you telling us promptly if your name, address, telephone number or any other details change.

If you would like to stop receiving such information or to have any inaccuracies amended, please write to:

The General Manager, Own a Holiday Home Limited, Hartford Manor, Greenbank Lane, Northwich, Cheshire CW8 1HW or email customerservices@ownaholidayhome.com.

We may also provide your details to selected third parties for similar purposes. If you do not wish to receive such information please let us know by using the opt-out boxes on the relevant web pages.

Data Protection Act

As required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access.

Under the Data Protection Act you have the right to request details of any information Own a Holiday Home may hold about you (for which Own a Holiday Home may make a reasonable charge). Requests for such information should be in writing, enclosing proof of identification such as a copy of your passport, driving licence or other documentation confirming your name and address (for example a utility bill) and be addressed to:

The General Manager, Own a Holiday Home Limited, Hartford Manor, Greenbank Lane, Northwich, Cheshire CW8 1HW

Cookies

We may also store information about you using cookies (files which are sent by us to your computer or other access device), which we can access when you visit our site in the future. If you want to delete any cookies that are already on your computer, it will depend on the browser you are using; for example, in Internet Explorer you use the delete temporary internet files option.

If you want to stop cookies being stored on your computer in the future, please refer to your browser manufacturer’s instructions by clicking Help in your browser menu. Further information on deleting or controlling cookies is available at www.AboutCookies.org.